Return & Refund Policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags.

To start a return, you can contact us at hello@textilewholesale.in After that, we will arrange the return pickup from your address to us. Or you can manually return from your side to Textilewholesale 412, Kashi nagar soc, Bamroli road, Udhana, , Surat, Gujarat 394210.

You can always contact us for any return queries at hello@textilewholesale.in

To return your product:

1. Please send us an email request with your order number on hello@textilewholesale.in stating the return reason within 3 days from the date of receipt of shipment. 

2. We will arrange for a reverse pickup at no extra cost within India. For international orders, the customer will need to send the product back to us and bear the shipping cost. (We usually do a thorough size consultation for all international orders to avoid size issues, so a need for return/exchange usually does not arise)

3. After receiving the returned product, we will provide you a store credit amounting the value of your returned order excluding any shipping cost paid by you at the time of placing an order.

4. You can use the store credit code with a validity of 1 year for any product listed on our website

Damage Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you have received a wrong item, so that we can evaluate the issue and rectify it. Our quality team ensures a superior quality product delivered at your doorstep.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received the return order. After that we initiated a refund as per the return policy.

The refund amount is expected to reflect in the customer account as per the banking procedure, within 2 to 5 business working days. You’ll be automatically refunded on your original payment method in prepaid orders.

the total order amount will be refunded to your bank account via NEFT. All refunds get processed and a transaction number is allotted after which the amount will be credited to your bank account within a period of 7 business days.